New and Coming Soon
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- Inside a North Carolina restaurant, staff can apparently only process online orders, leading to tensions between them and a frustrated customer who wants to order in person; at a Florida restaurant, officers responding to a dispute over a tab end up dealing with a customer suspected of driving while intoxicated with a suspended license; at a popular ski resort in Italy, a fun day on the slopes turns terrifying when an avalanche suddenly crashes down.
In Toledo, Ohio, a drive-thru customer clashes with an employee over an invalid coupon code. At a football game in Pittsburgh, Pennsylvania, an argument between rival fans escalates when one woman douses her opponent in beer. At an airport in Orlando, Florida, a traveler's offhand comment triggers a bomb threat investigation. And in Mandalay, Myanmar, a family flees their jewelry store.Upcoming- At a Las Vegas airport, a holiday getaway hits turbulence before takeoff when a pet owner is told her two cats can't travel together in the same carrier. At a Washington State big box store, an alleged shoplifting incident turns into a high-speed chase on foot. In Los Angeles, a quick stop during a pedal pub crawl takes a violent turn when a fight suddenly erupts. In Ohio, an ordinary day on a trash route turns into a near-death experience.Upcoming
- In Lebanon, Tennessee, the hunt for valuable trading cards sparks a confrontation between shoppers. In Los Angeles, a massive bicycle rideout descends on a convenience store, leaving chaos in its wake. In Orlando, Florida, a rideshare dispute spirals into a physical altercation. At a snack shop in Jinhua, China, a woman races to save her husband after an electrical mishap takes a terrifying turn. And at a restaurant in Cupertino, California, a dancing robot's performance spirals out of control.Upcoming
Watch Now
- At a hotel in Georgia, a guest causes a scene while demanding staff remove his visitor; at a Florida airport, police are called over a suspected confrontation involving two sisters and a gate agent on the jet bridge; at a Nevada ski resort, when a skier confronts a snowboarder, the altercation quickly escalates into violence; at an Australian mall, a mother visiting with her daughter is accused of shoplifting, which triggers a brawl.
- In a restaurant in Georgia, a mother confronts a male customer who she claims complained about her child's volume; at a Florida bar, an allegedly intoxicated woman who is being escorted out by police answers a call from her dad; in a California auto parts store, after a customer accuses another man of taking a rearview mirror and hiding it in his pants, the situation escalates. In Vietnam, a store security guard is violently attacked with an iron rod by a man who then fills his backpack.Watch free
- At a fast-food restaurant in Florissant, Missouri, tensions rise when the husband of a customer accused of a bad parking job confronts her accuser; in Ft. Lauderdale, Florida, officers are called to a restaurant after a woman reportedly has issues settling her sizable tab; in Kazakhstan, a terrifying scene unfolds at an airport when a blade-wielding man takes an employee hostage inside the terminal.Watch free
- In a New Jersey coffeehouse, a customer hoping to purchase a sought-after limited edition coffee mug apparently lines up at the wrong door; at an airport in Florida, police respond to an allegedly intoxicated passenger who refuses to leave the plane after being asked to depart; at an Ohio gas station, a dispute apparently over a simple food purchase quickly turns violent; on an Island near Bali, an American tourist's getaway turns terrifying when their ferry home starts to take on water.Watch free
- In Estes Park, Colorado, two customers attempt to return their purchases after the store owner allegedly makes an offensive remark about them to another shopper; at a fast-food restaurant in Rockledge, Florida, police are called to remove a disgruntled customer who refuses to leave; in a Richmond, Canada supermarket parking lot, a bystander films a heated brawl that erupts when two elderly women vie for a handicap spot.Watch free
- At a California sandwich shop, after an employee gets his order wrong, a customer seems more interested in making a point than getting a replacement; at an airport terminal in Florida, the police are called in to settle a disturbance when a customer can't find her luggage; in a Florida fast-food restaurant, a clash between two customers and an employee turns physical; at a hotel in Thailand, a customer's anger erupts as he believes he was charged twice for his family's rooms.Watch free
- In Warwick, New York, a fast-food customer assists with a flaming kitchen appliance as employees appear not to notice; police responding to a call about a disturbance at a hotel in Downers Grove, Illinois, attempt to reason with an allegedly intoxicated man who claims to be a mixed martial artist; in Anaheim, California, a brawl erupts at a supercross race after a spectator is confronted for allegedly smoking in the stands.Watch free
- Inside a North Carolina restaurant, staff can apparently only process online orders, leading to tensions between them and a frustrated customer who wants to order in person; at a Florida restaurant, officers responding to a dispute over a tab end up dealing with a customer suspected of driving while intoxicated with a suspended license; at a popular ski resort in Italy, a fun day on the slopes turns terrifying when an avalanche suddenly crashes down.
Record to Watch Later
40 episodes will be broadcast over the next two weeks
In this special countdown episode, everyday situations take sudden, dangerous turns when chaos erupts without warning. As tensions spike and stakes soar, split-second decisions mean the difference between disaster and survival. These are the close calls that prove sometimes making it out is the biggest win of all.Upcoming
On an airplane in Los Angeles, two friends are confronted by the flight crew for wearing crop tops; in Atlanta, Georgia, police are called to a store to deal with two suspected shoplifters; at a golf course in West Kelowna, Canada, a dispute over slow play turns physical between two groups of golfers; in Bakersfield, California, a parking lot confrontation quickly becomes indecent; and off Guadalupe Island, Mexico, a shark-diving tourist panics as a great white crashes into his cage.Upcoming
More about Customer Wars
"Customer Wars" spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.
Starring
Imari Williams
6 Free Episodes
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